Support

Need A Hand?

We read everything. Email us and a human will get back to you, usually within two working days.

Contact Us

Email tikiacca@outlook.com for anything — bugs, questions, feedback, or account help. It helps to include the email address on your Tiki Acca account and, for bugs, what you tapped and what you expected to happen.

Quick Answers

How do I report a chat message or block someone?
Long-press any message in the group chat to report it to us or to block that member. Manage blocked members under Account.
How do I delete my account?
Account → Delete account (in the app or on the website). Your personal details are removed permanently; this can't be undone.
A result or odds look wrong
Odds and results come from data providers and can briefly lag the real world. If something still looks wrong after settlement, email us with the group name and the fixture.
Did my group's bet get placed?
Tiki Acca never places bets. If your group backed the acca for real, the bet lives with the bookmaker it was placed at — check your account there.

See also our Terms of Service, Privacy Notice and Cookie Notice. 18+. If gambling stops being fun, free and confidential support is available at BeGambleAware.org.